Clarity
Clarity is a system designed to support women approaching or experiencing menopause. It combines a mobile app and a portable tracking device to help users monitor symptoms, track emotions, and gain insights for a healthier life. The system aims to improve communication with healthcare providers, empowering women to make informed decisions about their health and manage menopause more proactively.
Team size::
5
Duration:
15 weeks
My role
Research and Ideation: Conducted extensive research with team members, including desktop and field studies, to identify user needs and develop product ideas tailored to menopausal women.
Storyboard Creation and Testing: Developed storyboards to visualize user interactions and workflows; conducted iterative tests to refine concepts based on feedback.
System Mapping: Created a comprehensive system map that outlined all the components of the product, illustrating the flow of information and user interactions.
App Design: Designed the information architecture and low-fidelity prototypes for the app, ensuring a logical structure and user-friendly navigation.
Product Testing: Actively participated in the product testing during showcase events, gathering user feedback to assess the effectiveness and impact of the product.
Post-Test Optimization: Engaged in the optimization process post-testing, making strategic adjustments to the product based on user feedback to enhance overall functionality and user satisfaction.
Conclusion
Through thoughtful research, user-centered design, and innovative development, we created Clarity, a solution that goes beyond simply tracking menopause symptoms. Clarity empowers women to take charge of their health by facilitating better communication with healthcare providers and offering valuable insights for proactive wellbeing. This project demonstrates our dedication to delivering impactful digital health solutions that enhance user experiences and address significant life transitions with empathy and precision.
Project Detail
Main Problem
Menopause is a turning point for most women in their late 40s to early 50s, which impact their daily life and behaviour. Unfortunately, many women are unprepared for this transition.
The significance of menopause in a woman's life is profound, both biologically and psychologically.
Only 4 in 10 Perimenopausal Women say a health care provider talked to them about what to expect in Menopause.
Most women are not informed on menopausal symptoms and what measures to take.
About 2 in 3 women say there is a general lack of support and understanding.
60%
Over 60% of women experience symptoms resulting in behaviour changes.
Persona
Grace Shelton
47 years old / Office Manager / Married
I want to improve communication with my doctor, express my symptoms clearly and be more involved, for more personalised care.
Grace is experiencing the first symptoms of Menopause but is not aware of what is happening. The symptoms are compromising her work and her general wellbeing.
Hot Flashes
Palpitations
Brain Fog
Solution
A system supporting women approaching or going through menopause, with the help of the Italian National Health Service (SSN).
1.Clarity Application
2.Portable Device
Symptom Tracking
Track symptoms and emotions easily to gain insights for a healthier life
Knowledge Empowerment
Dive into the learning section to empower menopause understanding
Improve communication
with doctor
Data is seamlessly shared with the doctor, ensuring better communication
User Journey
App Design
Tracking
Easy to log symptoms, period and other relevant factors for more comprehensive data
Insights
See how symptoms and emotions are evolving over time for a healthier daily life
Learning
Access to credible articles provided by the SSN to improve knowledge on menopause
Visits
Check upcoming visits and add notes to the doctor for improved communication
App User Test
Insights: Remove unnecessary info
Keep only the most important info for the user - weekly overview, symptoms and period
Symptom Insights: Simplify display
Switch between frequency and intensity for a cleaner view and allow comparisons with medication/activity
Weekly Overview: More positive
Always provide a reassuring message to keep a positive view, avoiding terms like “Bad” or “Negative”
Device Design
Insights: Remove unnecessary info
Keep only the most important info for the user - weekly overview, symptoms and period
Symptom Insights: Simplify display
Switch between frequency and intensity for a cleaner view and allow comparisons with medication/activity
Weekly Overview: More positive
Always provide a reassuring message to keep a positive view, avoiding terms like “Bad” or “Negative”
Symptom tracking with a simple click.
For symptoms that occur multiple times during the day/night
Hot Flashes
Palpitations
Brain Fog
Why Device?
Complementary Use with the App
Accessibility for Different Users
Reduced Screen Time
Higher Engagement
Sign of Support from the SNN
Device User Test
Feedback: Colour of the LEDs
The colour of lights needs more consideration, according to colour scheme that remains consistent throughout the application
Feedforward: Icons and Instructions
Guide users through the device's features, using icons and instructions
Feedforward: Click Instead of Press
Clicking seemed to be more intuitive and simpler than the long press to increase symptom intensity, which was associated with rebooting the device.
Future Improvements
Doctor’s Interface
Design and test the doctor’s interface to guarantee it’s functionality and that it fulfils the role of informing the doctor
Further Testing
Test the new versions of the device and app with the target audience, to ensure they’re effective and user friendly
Other Diseases
The system could be adapted to other health conditions, improving overall health and doctor-patient communication